Timing Issues

What should I do if the timer function I set does not work?

1. After setting the timings, the device is powered off and then powered on again, the timings set before will be invalid, you need to set them again with the remote control or connect the APP.
2. Setting the timing to synchronize to the device fails, after restarting the device, reconnect the device and set the timing.
3. The device program will execute the timing according to the phone system time, but if there is a deviation between the phone system time and the local time, it may affect the accuracy of the timing task.

How do I set multiple timings?

It varies by device, please refer to the device manual to confirm whether multiple timings are supported.

What if my lights always turn on and off automatically?

1. Please check whether the timer switch function is set, try to power off for 30 seconds and then power on again, and turn off the timer function after APP connects to the device.
2. Please check if the device is controlled by others. You can open the APP to see if the device can be searched;
3. Please check if someone is operating the remote control nearby, other types of remote control may also cause interference to the device;
4. If necessary, you can try to restart the device.

Why doesn't it respond at the specified time after setting the timer?

1. After setting the timings, the device is powered off and then powered on again, the timings set before will be invalid, you need to set them again with the remote control or connect the APP.
2. Setting the timing to synchronize to the device fails, after restarting the device, reconnect the device and set the timing.
3. The device program will execute the timing according to the phone system time, but if there is a deviation between the phone system time and the local time, it may affect the accuracy of the timing task.

Why doesn't my device record a timed schedule?

APP does not store timing information, if you need to view the device timing, you can connect the device and open the timing page, APP will automatically read the set timing from the device side and display it.

How do I know I successfully set the timer?

1. APP Setting Timing: After successful setting, remove the device and then re-add and connect the device, enter the timing page, if the page shows the time just set, the timing is set successfully.
2. Remote control timing: after successful setup, the device will have a light reminder, please refer to the device instruction manual.