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Contact

Talk to the Magic Lantern team.

Most answers live in the Help Center. For anything else, pick the channel that fits — we answer in English and Simplified Chinese.

Channels

Where would you like to start?

Four ways to reach us, from fastest (self-serve) to slowest (email).

Help Center

Step-by-step guides for Bluetooth, music sync, timers, the remote and more.

Browse guides

App Store reviews

Leave a review or read what other users say on the Apple App Store.

Open App Store

Google Play reviews

Read recent feedback and leave your own review on Google Play.

Open Google Play

Email support

Tell us what is going on. We answer in English and Simplified Chinese.

Write to us
Self-serve

Before you write — try these.

The four troubleshooting topics we get asked about most. One of them usually solves it.

  • Bluetooth pairing issues
  • Lights not working
  • Setup issues
  • Music sync problems
Message us

Send us a message.

For partnerships, press, or anything the Help Center did not cover.

Contact Us
If you have any questions or feedback, please reach out to our team
FAQ

Frequently asked questions.

Quick answers about response times, languages, partnerships and more.

Still need help?

We read every message.

Tell us what is going on and we will get back to you within one business day.

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LogoMagic Lantern Smart LED Lights App

Bluetooth control for your smart RGBIC LED lights.

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